Windows Legacy OS forum

Question

Erasing temp files

by kevinjeynes / May 4, 2013 9:36 PM PDT

The memory on the c drive has started filling up very quickly over the last few days.
I have tried clean up and nothing significant is showing. I have tried defragmeting and it is needed but when I defragment the amount of memory used increases so things get worse!
The message after defragmenting is Files that cannot be defragmented Fragments 211620 File size 11.61GB \Documents and Settings\kevin\Local Settings\Temp\toolbar_log.txt
I think I need to remove these and stop it from happening again but don't know how.
Any ideas?
Thanks

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All Answers

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Answer
Re: erasing temp file.
by Kees_B Forum moderator / May 4, 2013 10:35 PM PDT
In reply to: Erasing temp files

Apparently, some program (a toolbar?) writes that file. Things to do:

1. Reboot and immediately delete that file using your favorite file manager (like Windows Explorer). If it doesn't work, reboot in Safe Mode and try again. If it still doesn't work, do it after you did step 2.

2. Uninstall or disable that toolbar. It's not something that comes with Windows, so you must have installed it yourself. So you can uninstall it yourself also, most likely. http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=185248 makes me think it's related to AVG. Disabling that toolbar might help. If not, switch to another antivirus, like Avast (free) or Kaspersky (paid). You might like to post in our AVG forum also.

Kees

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erasing temp files
by kevinjeynes / May 5, 2013 5:35 PM PDT
In reply to: Re: erasing temp file.

I removed the AVG toolbar and found (eventually) and deleted the files. It seems to have worked.

Thanks Kees

Kevin

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Answer
HOW TO STOP AVG TOOLBAR_LOG.TXT
by mama-g / May 9, 2013 12:01 AM PDT
In reply to: Erasing temp files

Only use this solution if you're happy using DOS commands. When you type the commands, it's really important to type them exactly as I've done: do type in any " signs and full stops, and to leave a blank space where I have.

Get into the command line via <All programs> <Accessories> <C:>
The following should be displayed: C:\Documents and Settings\YOURNAME>

Change to the drive of the problems file by typing cd.\"local settings"\temp
Press the Enter/return key.
The following should now be displayed: C:\Documents and Settings\YOUNAME\Local Settings\Temp>

Type dir toolbar_text.log
Press Enter/return
It should then display the name toolbar_text.log, and it will be massive!
Type del toolbar_text.log
This deletes the file, but it will immediately be recreated and begin growing.

Type attrib +r toolbar_text.log
This makes the file a "write only" file, so scuppers AVG from writing any further information to it.

Type dir toolbar_text.log
This displays the name toolbar_text.log once again, but this time it will be much smaller and will no longer increase in size. If you want to check, type it again (or just press the right arrow key, which copies the previous command) and you'll see its size is the same.

You can now exit the C: command prompt window and enjoy your refound PC speed.

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where is toolbar_text
by matelot2 / May 11, 2013 5:18 AM PDT

I came looking for other info and found this thread, good, I thought, I will try that.
I can't find toolbar_text.log on my xp computer though I have been using AVG for years now.
Has it been removed since this thread or had the name changed?
My computer is slow and I sometimes clear the temp files which speeds it up but even using the search facility I can't find toolbar_text.log?
Thanks.
Bob.

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HOW TO FIND TOOLBAR_LOG.TXT via Windows Search (AVG poblem)
by mama-g / May 11, 2013 5:58 PM PDT
In reply to: where is toolbar_text

Hi Bob,

Here's how to use Windows facilities to find and deal with the problem toolbar_log.txt file made by AVG, instead of using the DOS commands in my first reply.

On the Windows Search facility look in <C: Local Hard Drives>, select <all files and folders> then select <more advanced options> and tick <search system folders> and <search subfolders>. Then, if it finds the file and if it's massive, delete it, then find it again with another search (it will have been recreated immediately), right-click it, select <properties>, then tick the <read only> attribute and press <ok>. This way you'll stop it getting too big.

Good luck.

George

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Temp Files

I am no expert but I managed to do it! As George says you have to dig a bit deeper to find the toolbar temp files. They didn't appear for me until I did an advanced search.

Deleting the AVG toolbar worked for me. Go to my computer. Then add delete programmes and AVG toolbar was there as a separate programme. I deleted it and the problems stopped.

Hope this helps.

Kevin

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REMOVING AVG TOOLBAR ALSO REMOVES SECURE SEARCH
by mama-g / May 11, 2013 10:31 PM PDT
In reply to: Temp Files

Yes, you can totally remove the AVG toolbar, but I didn't want to do this as the AVG instructions say this will also remove Secure Search. My solution is more of a compromise really: it probably results in the operation still being a bit slower than if the toolbar were removed, as I'm pretty sure the AVG Toolbar will continue to try to write to the log file (even though it keeps finding it can't do so), but at least I remain safe while surfing.
Regards,
George

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find toolbar
by matelot2 / May 15, 2013 8:27 AM PDT

thanks George found it now deleted it and then turned it into read only.

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