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General discussion

Epson printers are grief

by rccoffee Jul 29, 2007 7:21AM PDT

I purchased a new Windows computer and an Epson CX5400 A-I-O. Just after a year was up, the Epson print heads died. I still called Epson and complained. I was sent a DHL label and shipped it back to Epson for repair. It couldn't be repaired so Epson sent me a new CX6000 A-I-O free. I appreciated this since I had spent a lot of money replacing the 4 ink cartridges during the many nozzle checks, cleanings and head adjustments. It still works but I try not to use it much.

Shortly after this purchase, I bought a Mac with an Epson CX6600. Today, it stopped printing just after I replaced all 4 cartridges. More nozzle checks, cleanings and head adjustments and it still prints in Braille (sarcasm is the lowest form of humor). The Epsons seem to work until a new ink cartridge is installed.....then they die.

Fortunately, I have a really inexpensive Canon Pixma ip-1500 which works great and prints text and photos perfectly; much better than any Epson I have owned. I give up on Epson!

Could it be the Dura-Brite inks?

Discussion is locked

4 Posts
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I am having Epson problems as well
by sup909 Aug 2, 2007 7:14AM PDT

I am also having epson problems as well. I have gone through two printers in two years, with the second just dying about a week ago.

It was an Epson Photo R300.

I have been rather frustrated with Epson tech support as well, as both times on the phone they recommended I purchase new ink to see if that fixed the problem. As you may know the Epson ink is very expensive. It didn't work on the first printer and I wasted ~$50. This time I said no way to them on the phone, and now I am looking for a new printer.

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Good Luck sup909
by rccoffee Aug 2, 2007 7:46AM PDT

I wish you the best of luck. It wasn't long ago when printers lasted a long time. I really am pleased with the Canon Pixma ip-1500 which is a printer only. I will probably buy another Canon All-in-One because I need to scan old family photos.

But, no more Seiko-Epsons for me. Epson Customer Service always tries that scam with "change the ink cartridges" and this has never worked for me...I just throw away more money, too.

I like the HP idea of replacing the printing heads with each new cartridge but I've read too many complaints about HP printers which used to be the best years ago.

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How about something substantial?
by r. proffitt Forum moderator Aug 2, 2007 8:45AM PDT

My neighbor, my dad and I all own the HP k550. It's fast and not the usual sub 99 buck printer.

Bob

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Thanks Bob
by rccoffee Aug 2, 2007 10:16AM PDT

I paid $150. for the Epson CX5400 and $200. for the CX6600. I got just over a years use with each printer. That's too expensive. I'll check out your suggestion of HP

Thank you for taking the time to let me know. I was thinking of buying a cheap all-in-one and when it runs out of ink, trash it.

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