Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

General discussion

Epson C82 doesn't print

Jan 28, 2004 2:03PM PST

Ok, the story goes, I bought this Epson C82 inkjet printer about 4 months ago. Now I ran out of black awhile ago and bought some at a discount online and things have been fine.Until I ran out of magenta,
now nothing is printing, so I replaced all with Epson C80 ink from Office Depot, still no printing, I cleaned the heads 5 times, did all mantenience and nothing. So I thought it was the C80 ink. So I bought C82 ink at a discount online and tried printing just a cover letter and all I got is just some streaks, then I tried a photo setting and I got a very faint and streaked print.Sooo, I called Epson Customer Service and they want to charge me $9 for their help, forget that, can anyone help, or do I have to pay the $9 for a phone call? I want to throw this thing out the window, Help! Thanks Mike

Discussion is locked

- Collapse -
Re:Epson C82 doesn't print
Jan 28, 2004 8:14PM PST

What will irk most is that service and support will cost more than replacing the printer. Perils of lower costs. I will not write much about why removing free support lowers the initial cost of the printer, but I have learned to just pay the piper on ink cartridges. The Epson has some superfine nozzles and I can't say if non-Epson ink will clog. But will note that your warranty is void now and I'd open the window before tossing it.

Bob

- Collapse -
Re:Epson C82 doesn't print
Jan 28, 2004 8:37PM PST

Go ahead and throw it out the window. But, before that try repeated cleanings as many as 10X or more. Yes, that will use alot of ink. However, if you really don't want to spend money on ink then buy a replacement as a "on sale" printer may be as close as the ink carts cost. Now, next time use Epson ink(costs alot, consider your past experience) and if it ever goes dry, install a new ink cart quickly. Epson printers work great when they do and just are a PITA when they don't, IMHO and I don't recommend them. sorry ... -----Willy

- Collapse -
Re:Epson C82 doesn't print
Jan 28, 2004 11:47PM PST

Are you running the Nozzle check? If so, does it show anything now that you have replaced the cartridges again. Be aware, that pulling out a cartridge and putting it back in is a NO NO with an Epson, it can leave a bubble in the nozzle that will not clear up easily. You really need to clean until you get a complete nozzle check pattern. At this point, about all you can do is try repeatedly, printing a nozzle check each time. It should improve with each cleaning.

You can buy cartridges that have cleaning fluid in them, that may fix it.