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General discussion

Epson 4490PhotoScanner- ice tech- preview page has vanished.

Aug 8, 2010 2:28AM PDT

Epson 4490Photo Scanner w/digital ice technology. I was getting no adjustments available yesterday, so I reloaded the scanner drivers. It worked brilliantly for 75 pictures. Click the preview button, preview window shows up to the right, crop the pic, color restore button made everything look like photo was taken in this century, choose the target size and resolution, click scan.. bam! like magic. Wonderful!! But then... suddenly without warning, the preview window on the right vanished. I looked all though options, properties, everywhere, but I couldn't figure it out. It was gone. I shut down the puter for a few hrs, re-booted. same thing; no preview window on the digital ice program. hmm.. I reloaded the drivers.. no preview window on the right hand side. An evil gremlin has hidden it or taken it, or something. PLEASE, could someone tell me, in easy to understand grandma terms...where the preview window is hiding? or what as I missing here? I'm trying to scan all the vintage family photos for the grandkids. Guide me wise ones.. PLEASE!

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