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Documents scanned on my scanner comes out blurred and the color is not true to it's original. Has anyone else had this problem scanning documents on an Epson 4490 scanner? I also have a problem when I scan photographs in that the scanned image is also blurred and the colors are not true to the original. Any suggestions?
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I have not had the problems that you report, but I am scanning only black and white negs. But I do have problems that Epson does not seem to have answers for, at least not yet.
I am getting clumpy black spots, noise, in medium dark shadow areas, and often in mid-tones as well. Additionally I get a purple line near the edge of the image, just a few pixels wide. The line is parallel to the edge of the film strip and in line with the travel of the head.
These problems are present regardless of the resolution settings, and if I scan in grayscale the line is gray rather than the purple which shows up in RGB. I am using the Epson software with a PC, Win XP,and using PS.
Anybody out there have any ideas?
When I see that, the scanning sensor has failed. Replace that part if you can find it.
Bob
thanks. If I can get Epson to respond to my e-mail tech requests, I'll bring that up. Actually, I am thinking that I may be asking too much of the 4490, since I plan to create files from my 120 negatives which I can use to make exhibition prints up to 16 x 20. (I am converting 40 years of B&W negatives into digital files and hoping to make prints as good as my darkroom efforts.) A local digital printer tells me that I need a better scanner, and he thinks that I can get much better quality scans from the V700, which is what he uses.
Any wise counsel on that issue?
Many thanks to whomever is willing to render an opinion.
larry
The focus never seems as sharp as when new so for "exhibition" work I'd get a new scanner. They are under 99 bucks and if you pay for shipping your unit (they don't pay for that) plus the repairs then the glaring reality is that it's time to move on.
It's not helping that I see scanners given away on freecyle and craigslist. You may want to get this scanner fixed but no offense it may be time to toss it.
Bob
The scanner is only 3 months old, so I presume that age is not the issue, but the quality of scans produced by that particular instrument may just not be adequate. I am having some scans done by a V700, so I can compare. Any comments by anybody who has experience with both?
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