I found this in Word's Help file;
"When you open the Envelopes and Labels dialog box (Tools menu, point to Letters and Mailings, Envelopes and Labels command), Word populates these address boxes with text that has certain address characteristics, for example, left-aligned text that only includes a few words in a three-to-five paragraph group. If Word doesn't find text that it recognizes as an address, it may display unexpected information or leave these boxes blank.
Try any of the following:
Format addresses with a paragraph return between each line (not on a single line, and not by pressing SHIFT+ENTER to start a new line).
Make sure addresses are left-aligned.
Don't add formatting between paragraphs."
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But there may be a better solution using "EnvelopeAddress" bookmarks.
Highlight the address from the document that you want to print on the envelope then goto Insert > Bookmarks.
Type in the name EnvelopeAddress in the space provided, then click the Add button.
Now goto Tools > Letters and Mailings > Envelopes, (or click your envelope icon), and see if the address has been pasted correctly.
I hope that helps.
Mark
When I select (highlight) an address (or anything for that matter) in a Word document and hit my envelope icon the highlighted text is not automatically populated into the floating envelope menu.
I know that I can copy and paste the address into the envelope but some of my users don't like the extra step.
I can't seem to find the setting to automatically pull the text into the envelope window.
Thanks

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