Question

Envelope (not) printing Brother

Jun 27, 2018 4:39PM PDT

Google Docs and Envelopes add-on
Brother HL-L2340DW, monochrome laser
Brother iPrint&Scan app
Samsung Tab S SM-T813, Android 7.0, updated Feb 2018

My brother printer treats envelopes as letter size, even though when created in Docs I chose #10 Envelope.
Brother's app only allows four paper sizes: letter, legal, A4, A5. Oddly, Brother has a video showing how to load envelopes to the printer. When I went to Brother support they wanted to charge me for assistance with their printer.

Does anyone know a way to get envelopes to print correctly?

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Answer
The Android thing
Jun 27, 2018 4:48PM PDT

Android is one poor system for printing. I'd go back to a PC for this work.

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Now I see it.
Jun 27, 2018 5:02PM PDT

The video I found was for PC, Apple use. It appears the Android app is lagging what we do on the PCs.

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