that the computer I am speaking of is a HP Pavillion?
I am running Windows XP, my computer was working fine.. I installed AOL and when trying to run the AOL program my computer would automatically reboot. So I got a suggestion from aol help desk to uninstall in safe mode, and then reinstall. Under F8, my computer would not start in safe mode, so i took the suggestion to: run msconfig, click boot.ini, check safeboot, and restart.
I did this and my computer went into a series of endless restarts. I tried going to F8 to start in regular mode and again endless restarts. I have no option for DOS or Command promt.. just the black screen with all the startup options. SOOOOO desperate to get the computer going again for work I need to do I decided screw it I will just start over.. HA! Bad idea.. ran the restore disk.. this ran fine.. but now it cannot complete the start up because it is NOW in safe mode!?!?!?
Any thoughts for help or have I completely killed my computer?