Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

General discussion

embedded email attachments

Feb 5, 2006 10:03AM PST

A few times I have had the problem that when I send an email attachment (using Mail 2.02) on OSX Tiger, that pc users receive the attachment embedded with the text of the email. They can't download the attachment separately, from their mail program. They ask me to send it as a separate attachment but I know no other way to attach it! I simply use the "Attach" icon at the top and select the file.

There is also one company that cannot receive my attachments at all, though when I send it from a different mac they can. The majority of people receive them ok, but it can be very frustrating with the odd client.

Any advice would be appreciated.

Cheers
Star

Discussion is locked

- Collapse -
When you click...
Feb 5, 2006 2:48PM PST

...on the "paperclip" a window opens asking you to select the file to attach. At the bottom of that new window is a radio button that makes all attachments "Windows Compatible".

Give it a shot!, if it doesn't solve all, we'll try something else.


Lampie

- Collapse -
reply to lampie
Feb 6, 2006 3:37AM PST

Thanks, but that is already the way I do it when it comes out embedded.

- Collapse -
Attachments
Feb 5, 2006 8:59PM PST

How the attachment appears depends on how the receiving end has their email client set up.
Even if the attachment appears in the text, it can still be "saved" to the recipents hard drive.

It's quite amazing how many people never actually move the attachment from the email to some other place.

P

- Collapse -
reply to P
Feb 6, 2006 3:41AM PST

How do they need to have their email client set? It is always pc users that have this problem and they say they are not able to save the attachment elsewhere because there is not the usual option to save the attachment available, when the attachment is embedded with the text.

- Collapse -
That's a very good question and deserved of an answer
Feb 6, 2006 4:30AM PST

However, I don't have the answer to that one.
I have OE running on a test machine at the house and it has attachments embedded and available for saving elsewhere.
At work I use Outlook/Exchange and have no problem with emails from Mac users.
Are these people AOL users? That would explain a lot.
This problem surfaces every now and again and there is always much difference of opinion as to what the cure is.
If the OE user sets their email to NOT display images, then they should be available as separate files but that seems a little drastic. When I receive embedded graphics, they are always available for saving.

P

- Collapse -
Attachments
Feb 10, 2006 1:37AM PST

I'm glad this came up. I have had a problem with embedded attachments, too, but on the receiving end, and from a PC user (not AOL, though that has presented its own problems for me--that is, opening attachments from some AOL subscribers). I think she was doing what the original poster to this thread did, and with the same result.

I tried everything I could to get at the attachment--different email programs( Earthlink WebMail, Eudora) and such--and asked advice of some computer mavens I know, but nothing helped. One suggested a few things that didn't work and made some heady but dead-end suggestions about Unicode and other matters, but I never did succeed in opening what was clearly an attachment, which looked like this: <name of attachment>.

Now, how does one save the attachment to another place under such circumstances? I have Stuffit (which someone suggested using) and MacLinkPlus, but nothing did the trick.

By the way, I haven't the faintest idea of what the aforementioned (my father was a lawyer) correspondent did to change things, but I now can read her attachments, which emerge as regular ones in Word.

Jenny (clueless as to answers to any of the above)

- Collapse -
In OS 9
Feb 10, 2006 10:24AM PST

you can set the type of attachment that you want to send.
I use UUencode as the type as just about any OS can open them after they have been encoded that way.
The other wonderful thing about receiving email from MS people is the attachment that says <TNEF name of attachement>. Gotta love Exchange Servers.
Even with the attachment, JPEG for example, showing up in the text, it is still an attachment and, as such, can (or should) be accessible as such.
Stuffit and MacLink have nothing to do with the problem. Do people still compress attachments?

P

- Collapse -
Same problem
Mar 3, 2006 10:47AM PST

And this looks like a pretty new post. My problems of this kind have been increasing in the last few days. It seems to happen most often when the person I've sent it to forwards their email to somebody else.

I'd love to have a brief description of how to save an embedded attachment for my Windows-using recipients. It would sure beet constantly re-sending the files!

- Collapse -
Tough to fix
Mar 3, 2006 8:53PM PST

If you send it to someone, and it opens fine, and they forward it, and it arrives broken, then the problem is between them. Nothing you can do but teach them to send attachments as well as you do!

Lampie

- Collapse -
Not sure that's what's happening
Mar 4, 2006 2:16PM PST

It may be that it's arriving "embedded" and they are just forwarding it on.

- Collapse -
Embedded images
Apr 28, 2009 5:48PM PDT

Sorry if I'm resurrecting an old thread here but I was searching to see if there was something the PC using recipient could do when receiving images from a Mac user. I already know for sure that if the sender (the Mac user) selects plain text format when sending the images arrive as attachments in the normal way and can be directly accessed by the PC user.

By experimentation we have found that the recipient PC user is able to right-click on the image and use "save picture as". The only file format is .bmp and s/he has to rename the image but the resolution is unchanged and can therefore be resaved in jpeg or tif format using a picture editor

- Collapse -
Solution to Mac JPGs embedding
Mar 8, 2013 4:54AM PST

I am a commercial photographer and had this problem. Solution: Mail-Preferences-Composing-Message Format-Plain Text (and don't use colored text in copy or signature)

(The images are getting embedded because Apple Mail is turning the email into "Rich Text" (= HTML email). So when you attach a JPG, Mail generates a tag for that image, thus embedding it into the email itself. Applications other than AppleMail object to this. This can happen if a signature has colors in it. You can avoid this easily by just using Plain Text emails.)