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General discussion

Emails Vanished in Microsoft Office Outlook 2007 - help!

Feb 16, 2009 10:51PM PST

Not sure where to turn but found this forum. I hope someone can PLEASE help me.

I have Outlook 2007. My emails in my in-box have just vanished. Down in the lefthand corner it says I have 264 emails in my in-box but there's nothing showing. I've gotten new emails (know this because I have back-up Internet based accounts routing to Outlook) but they're not showing up. I've rebooted three times....nada.

Emails in folders are there however.

Anyone know what is going on and how I can fix this ASAP? I'm a small business owner and this is crippling.

THANK YOU!

Discussion is locked

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In older versions of Outlook ...
Feb 16, 2009 11:04PM PST

there's a setting in the Inbox to only show UNREAD items. If it exists in Outlook 2007 also (sorry, I can't check here), it's probably set.

All you've got to do then: uncheck it (after you've found it).

Kees

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FIXED THIS ISSUE
Sep 10, 2009 1:43AM PDT

Go into Tool>Account Settings> Data Files Tab

Delete the Blackberry.pst File (Should be second in the list.

Now close and restart Outlook.

This should resolve your problem.

It was moving your new e-mails into the Blackberry Personal folder.

Hope this helps someone!!!