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Resolved Question

Emails Not Showing Up On PC After Using A Second Device

by rsisaacs / September 20, 2014 2:11 AM PDT

I have Windows Live Mail on my desktop PC. Mail is set to leave a copy on the server for 5 days. I have Windows live mail on a Windows 7 laptop and a Windows 8.1 tablet. Both the laptop and tablet are set to leave a copy on the server.

My wife reads her mail on the tablet in the morning then closes the program and turns the tablet off. When she goes to her desktop and opens Win Live mail the mail she just read on the tablet does not show up. She can go to a webmail program and the emails show up there. Also when we travel the laptop is doing the same thing.

My question is why do the emails not show up on the desktops after viewing on the laptop and tablet with both set to save emails on the server?

rsisaacs has chosen the best answer to their question. View answer
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All Answers

Best Answer chosen by rsisaacs

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Sounds like a bug.
by R. Proffitt Forum moderator / September 20, 2014 2:19 AM PDT

We can't be sure where the bug is here so talk to email host support about how to track it down. I've found support to be lacking for Windows Live Mail so good luck with that. I'd change to another email client if possible. In short, my experience with WLM was that bad.
Bob

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I worked as it should for many years.
by rsisaacs / September 20, 2014 4:24 AM PDT
In reply to: Sounds like a bug.

We used Outlook Express for many years. We lost OE when we upgraded to Windows 7 from XP when we upgraded PC's. Win Live allowed us to import the various contacts and folders we had accumulated over 20 plus years that we did not want to lose or have to start from scratch. I could not find a suitable other mail client. I talked to my ISP and didn't have any idea what was happening.

I also have two Nokia windows 8.1 smartphones and after viewing email the mail does show up again on the PC's just not with the laptop and tablet.

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Microsoft tends to change things.
by R. Proffitt Forum moderator / September 22, 2014 12:43 AM PDT

Sorry that I don't have the answer here. My own answer was to stay far away from WLM. As to the contacts and folders, the usual alternative seems to import those fine now.
Bob

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Answer
Try a different email client such as The Bat!
by l_aga / October 2, 2014 9:52 PM PDT

Switch to a different email client. "The Bat!" would be a good option for you as it always checks for emails that were not downloaded from the server yet (even if they were viewed on a different device).

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The Bat
by rsisaacs / October 3, 2014 1:35 AM PDT

Will have a look at that one, thanks.

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