Computer Help forum

Question

Emails: Can receive, can't send

by boblalux / February 23, 2015 2:23 AM PST

Whenever I am logged into another Wifi (eg on holidays etc) away from home, I get the same problem: I continue receiving emails, but cannot SEND. My provider is Orange and PC is on Windows 7 (with Livemail). I have 2 email addresses but whether I use my Orange or Gmail one, the problem remains. This message may get onto the forums or may not, let's see, but I may not be able to answer you until I get home in a week's time, unless I can do something now to heal this problem.

Bob

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All Answers

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Answer
True.
by R. Proffitt Forum moderator / February 23, 2015 2:38 AM PST
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Answer
My internet provider used to do the same
by orlbuckeye / February 23, 2015 3:10 AM PST

thing. I have roadrunner on Bright House Networks and their SMTP server would only allow me to send email if i was on the CFL.RR network. CFL - Central Florida and when I visited my family which had roadrunner in Ohio it wouldn't allow me to send out going email. Now they have a new SMTP server address that allows me to send from anywhere. So contact Orange and explain the problem. As far as gmail you should be able to send email anywhere.

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Answer
My SMTP used to be
by orlbuckeye / February 23, 2015 3:15 AM PST

smtp-server.cfl.rr.com and now mobile-smtp.roadrunner.com.

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Email problems.
by boblalux / February 23, 2015 4:00 AM PST
In reply to: My SMTP used to be

Thanks azll of you, as I said, I will contact Orange later. But can anyone tell me why I CAN SEND a posting to this page???
Bob

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(NT) In short, this is a web site, not email.
by R. Proffitt Forum moderator / February 23, 2015 4:02 AM PST
In reply to: Email problems.
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Answer
Re: mail
by Kees_B Forum moderator / February 23, 2015 4:23 AM PST

If you can access your mailbox at www.gmail.com in your browser (which is the usual way, of course), sending a mail should work. If it does not work via Window Live Mail (is that your normal way of accessing it indeed?) when you're not at home that's inconvenient indeed, and I don't really understand why.

If you can access your Orange mailbox via their webmail page in your browser, sending mails should work also.

Kees

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Accessing my mail boxes
by boblalux / February 23, 2015 4:30 AM PST
In reply to: Re: mail

I can access both (Orange-Wanadoo, and Gmail in Livemail)

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Then it's time to try your browser.
by Kees_B Forum moderator / February 23, 2015 4:33 AM PST

That's the common way when not at home.

Kees

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