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email typing jumps fields

by ady_elwood / March 26, 2006 12:51 AM PST

I use Comcast email (not Outlook or OE) and when starting to type the body of a new email I get maybe 4 keystrokes into my message when the message jumps fields and finishes in the To: line. This is an intermittent problem - it happens regularly but not always. I am baffled. What can possibly be doing that and how do I make it stop?

I'm on a Dell 4600 Windows XP. I prefer the security of Comcast email but my pc is configured to allow Outlook, I just choose not to use it for my purposes. This problem is fairly new - maybe the last 6 months -it didn't always occur.

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Sounds Like A Comcast Issue..
by Grif Thomas Forum moderator / March 26, 2006 4:16 AM PST

I assume you're using Comcast's "webmail" site and that's where the problem occurs.. If such things aren't happening on any other websites and it's not happening when using other e-mail clients, then it's probably Comcast's site that isn't working correctly. Try contacting them and see if they are aware of the problem and possibly a way to fix it on their end.

Hope this helps.

Grif

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sounds like a comcast issue
by ady_elwood / March 27, 2006 12:20 PM PST

That's very good advice, thanks I'll try it. Yes, I'm using Comcast webmail and it isn't happening anywhere else. I haven't always found Comcast to be tech-savvy, but sometimes you get someone who gets it.

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First
by PudgyOne / March 26, 2006 9:30 AM PST

First, make sure that you have the number lock turned on.

Second, most webservers will not allow you to use the tab button when doing emails.


Hope this helps.


Rick

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First
by ady_elwood / March 27, 2006 12:23 PM PST
In reply to: First

very good suggestions - neither work for me here but I appreciate your offering me something to try. Numlock is correct and I'm not using the tab - just straight out typing that jumps into another field a few keystrokes in.

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If you start typing
by PudgyOne / March 27, 2006 5:35 PM PST
In reply to: First

If you start typing before the page is fully loaded, sometimes each website tell the cursor to be at point a when page is fully loaded. So if you type early, the cursor returns to point a.


I know this happens when people sign in at Yahoo.com. It might be happening here also. Just let the page load fully and then try it.


Hope this helps.


Rick

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I will wait to start typing
by ady_elwood / March 27, 2006 10:02 PM PST
In reply to: If you start typing

now THAT might be the answer! I am always in a hurry and I have seen that happen enough times (jumping back when I've already started to scroll) in other pages. I will absolutely wait to give it time for the page to load, and see if it works.
THANK YOU - Andye

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