Browsers, E-mail, & Web Apps forum

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email not sending

by Learner7 / February 6, 2010 3:57 PM PST

my Thunderbird comes up with this message
An error occurred while sending mail. The mail server responded. 5.7.0 Must issue a STARTTLS command first. 14sm2176134ewy.3. Please verify that your email address is correct in your Mail preferences and try again.
AND another one:
Sending of message failed. The message could not be sent because connecting to SMTP server failed. The server may be unavailable or is refusing SMTP connections. Please verify that your SMTP server setting is correct and try again, or else contact your network administrator.
I have changed nothing whatosever. It worked yesterday, but today it won't. Doesn't make sense.

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Have you just upgraded to Thunderbird 3?
by MarkFlax Forum moderator / February 6, 2010 9:36 PM PST
In reply to: email not sending

If so, you need to change some default settings.

In Thunderbird goto Tools > Account Settings. In the new window, highlight Outgoing Server (SMTP).

Highlight your default SMTP and click Edit. In the new window ensure that under "Security and Authentication" the Connection security: is set to None.

You may also have to make other changes. EG on mine, I had to ensure the Port was 25, and that the "Use name and password" was not selected.

Try that.


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email not sending
by Learner7 / February 7, 2010 1:38 AM PST

Wonderful, thanks so much !

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(NT) Glad I could help.
by MarkFlax Forum moderator / February 7, 2010 4:39 AM PST
In reply to: email not sending
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email not sending
by michussay / February 24, 2010 10:19 PM PST
In reply to: Glad I could help.

thanks buddy it realy helps....


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