Whenever posting questions on these forums, please give us as much information as possible about your computer. Depending on your issue, we might need the operating system, processor speed, amount of RAM installed, brand name of the computer, (if there is one), any EXACT error messages you are receiving, and in your case, the e-mail client you're using. The more information you give us, the better informed our answer will be.
Each e-mail client is a little different from the other. Some won't allow pictures to be inserted into the text...others will. You state that you want it at the "top"? Do you want it in the text of the e-mail or do you mean something else? We need the info please.
Hope this helps.
I want to put a picture at the top of a new email how do I do that?