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General discussion

email delays to cox.net

Feb 24, 2005 7:03AM PST

I use a dial up at my office (attglobal.net) and a cable ISP at home (cox.net). For the past couple months, whenever I send an email from attglobal to any cox.net address, it either gets there 18 to 24 hours later or sometimes not at all. I can send from attglobal to any other ISP and it usually get there in seconds. I have spent several hours on the phone with both cox & attglobal support with no luck.

At this point, I am trying to figure out if I should bail on attglobal (I have used them for over 10 years). I sure would like to resolve this problem if anyone has any ideas. Below is a header from one of the emails that got returned:

Reporting-MTA: dns; prserv.net
Arrival-Date: 16 Feb 2005 22:14:36 +0000

Final-Recipient: rfc822; chris.brown2@cox.net
Action: failed
Status: 4.4.7 Unable to contact host for 3 days,
Diagnostic-Code: smtp; Persistent Transient Failure: Delivery time expired
Last-Attempt-Date: 17 Feb 2005 11:21:31 +0000

Final-Recipient: rfc822; dkeigh@cox.net
Action: failed
Status: 4.4.7 Unable to contact host for 3 days,
Diagnostic-Code: smtp; Persistent Transient Failure: Delivery time expired
Last-Attempt-Date: 17 Feb 2005 11:21:31 +0000

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