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email change in profile

by renegade600 / August 16, 2016 2:15 PM PDT

I was changing my email address from xxx.inbox.com to xxx.outlook.com. Thought it did change I received the following email so I can verify the change.

You have recently requested your email address be updated from xxx@outlook.com to xxx@inbox.com...

Note it has the addresses switch around. The email said I was changing from outlook to inbox when it was really the other way around.

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Hi Renegade,
by Lee Koo (ADMIN) CNET staff/forum admin / August 16, 2016 3:34 PM PDT

I just look up your account. Looks like everything is correct as you stated --your account is currently registered with *****@outlook.com so your email change took place and you are good to go.

I'll have to have our registration team look into that email language as it will be confusing if it is switched around. Plain

Let me know if you need any additional help and thanks for bringing this to our attention.

Cheers,
-Lee

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(NT) thanks
by renegade600 / August 17, 2016 10:48 AM PDT
In reply to: Hi Renegade,
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I tested it myself and yup it's switched around.
by Lee Koo (ADMIN) CNET staff/forum admin / August 17, 2016 12:47 PM PDT
In reply to: thanks

Sorry for the confusion Renegade! I have filed a ticket for them to get it fixed. Thanks again for the call out.

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Update this is fixed now.
by Lee Koo (ADMIN) CNET staff/forum admin / August 22, 2016 12:09 PM PDT

Thank you for your patience. The confusion in the email has been fixed, the new and past email addresses displayed in the email are not longer in the wrong position.

Cheers,
-Lee

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(NT) thanks for this :-)
by renegade600 / August 24, 2016 1:25 AM PDT

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