Did your new Dell-computer still come with Windows 7? That's kind of amazing.
Anyway, setting up a program (in your case the e-mail program from Charter, if I understand you well) is not a subject for this forum. This is only for Windows 7 as it comes from Microsoft, not about applications. And if it's the program from Charter, they can answer your questions best if they aren't on their site where you donwloaded it from.
There's a small chance that some member here has the same program and can help you, but I doubt.
Kees
I am in the process of setting my new Dell computer. I am trying to get away without installing programs if I can
In the past, I have always used Microsoft's email programs. This time, I am going to try to set up my email through my ISP's) program. (charter). In attempting to get valid answers from their tech support, I don't think I am making my self clear. What I would like to do is set it up to where, I have the little icon, down in the right hand lower corner, when I have mail and also make a sound. Any one understand what I'm trying to do, or have any answers? Thanks, Bill

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