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Question

eMail

Dec 15, 2014 1:47AM PST

I use Mozilla Thunderbird, running under Windows 7. I had to switch to that because Windows Live Mail is so crappy. Now, I often get the following on incoming emails: "This message exceeded the Maximum Message Size set in Account Settings, so we have only downloaded the first few lines from the mail server. Download the rest of the message.This message exceeded the Maximum Message Size set in Account Settings, so we have only downloaded the first few lines from the mail server."

How do I fix this?

Discussion is locked

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Clarification Request
Did you check prior discussions?
Dec 15, 2014 2:06AM PST
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(NT) Nothing I could find
Dec 15, 2014 3:46AM PST
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That's too bad.
Dec 15, 2014 3:51AM PST

That discussion covered the changes I've done in the past to fix it. As such your issue must be a new one. Let's see what others can offer.
Bob

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Answer
Is this IMAP or POP setup?
Dec 15, 2014 7:51AM PST

click on your account in thunderbird to open the settings. You should see an option called Disk Space. On that page there's a place you uncheck the max message size allowed.

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email downloads
Dec 16, 2014 12:49AM PST

I did that but I still get the message: "This message exceeded the Maximum Message Size set in Account Settings, so we have only downloaded the first few lines from the mail server. Download the rest of the message."

It doesn't even show those first few lines


I have a POP setup

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Re: POP setup
Dec 16, 2014 3:56AM PST

At the bottom of link Bob gave was another setting: "only download headers". Did you check that?

If clearing that doesn't help either, I'd just delete all Thunderbird folders in your appdata and start all over. If your mail archive is there also (mine is in another folder, on another disk even), be sure to have a backup, so you can restore your mail from that.
This method never failed me.

Kees

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Answer
eMail
Dec 16, 2014 2:18AM PST

if you are able to fix your problem .then try to re install your OS

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E Mail
Dec 16, 2014 3:09AM PST

One more failure by Microsoft.. Thanks anyway

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Why Microsoft?
Dec 16, 2014 3:30AM PST

I thought your problem was with Thunderbird.

Mark

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email problem
Dec 19, 2014 4:32AM PST

You're right JohnKennady was trying to hand off to Microsoft.

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It's thunderbird
Dec 16, 2014 11:23PM PST

not Microsoft.

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EMail problem
Dec 19, 2014 4:30AM PST

Last time I looked, the OS is a Microsoft product. My problem is with Thunderbird