Or are you trying to get photos off a slideshow? You may need to download the EasyShare program to do that.

Your family member should have a copy of the photos stored in the default folder created by the software. Newer version of EasyShare use My Documents/Kodak for the default folder. Have her create a new CD or DVD using the CD burning software that came with her drive and not create a slideshow. That way, you can access the pictures with any photo editing program or viewer.