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Resolved Question

Easy Way To Do This????

by moranacus / May 18, 2012 5:43 PM PDT

After restoring my computer to factory settings and doing hardware tests HP has told me that there is a program conflict causing my computer to lock up and to do crash dumps.
Is there an easy way to find out what the problem is or do
I have to restore my computer to factory settings again and slowly put programs back on hoping I find the problem????
I'm almost ready to give up on this and just let the computer do what it wants.
I don't think this HP computer will last the 9+ years my Gateway Computer did.

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All Answers

Best Answer chosen by moranacus

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They do not make them like they use to lol
by TWB404 / May 19, 2012 2:28 AM PDT

Have you tried stopping programs from starting when you boot the puter. HP starts a lot of their programs and one of them might be the cause of your problem. If you have a conflict between programs or one that has a bug in it you can find it by the process of elimination. You can download CCleaner if you want. I find it easy to use when it comes to disabling a program from starting.

After you install it click tools then start up. You will see a list of the programs that are being started when you boot the puter. You can disable them one at a time and then restart the puter. This can be time consuming but it helps when trying to find the program that is causing the conflict.

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by moranacus / May 19, 2012 4:44 AM PDT

Thanks for the reply!!!!
It's rather hard to isolate the problem even doing what you said because it does it whenever it wants to.

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I Think I Know One Of The Problems
by moranacus / May 19, 2012 5:31 AM PDT

I think I have figured out one of the program problems.
I use a program called Salamander instead of Windows Explorer.
How do you set a directory in Windows Explorer so that you can see
the hidden folders????
I need to see a game folder that's in my USER folder
Also, is there a program that allows you to activate the screen saver
with a mouse click instead of just setting the time for the screen saver to
come on????
I have a shark screen saver the I bought and this maybe causing another

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by moranacus / May 19, 2012 5:47 AM PDT

Also, when using Windows Explorer is there a way to set it up so that you can have 2 panels of folders side by side so you can easy move your files????
That's why I use Salamander.

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Hiddin Folders
by TWB404 / May 20, 2012 2:46 AM PDT

Here is how you show hidden folders.

I do question why a game folder is hidden. That might be a clue.

I use Wizmo to start my screen saver. It has many function and if you take the time to read the manual I think you will like its features.

I would go back to a M$ screen saver until you figure this out.

To copy files from one window to the next try open explorer and then my puter. Double click the C drive and then the folder you want to copy to.

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by moranacus / May 20, 2012 4:30 AM PDT
In reply to: Hiddin Folders

Thanks for the reply!!!!
I'll check out that Wizmo program.
I don't know why Windows 7 or other versions don't have a way to activate a screen saver
with a button.

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disk check
by StackyBhai / May 22, 2012 5:02 PM PDT

simply try the disk checking and then use the taskmanager and go to process. Once you do that, you will be able to see all the active programs, you can disable programs from there manually one by one, so with this you will get to know which program is causing most problem, as once the process is killed, it won't cause the problem, and then you can uninstall that program accordingly.

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Had To Get
by moranacus / May 23, 2012 6:57 AM PDT
In reply to: disk check

I had to order and pay for recovery disks because I'm still having problems.

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While your waiting for the disk
by TWB404 / May 23, 2012 7:26 AM PDT
In reply to: Had To Get

Try this program. It is a very good memory tester. I know it passed all the HP test but this one might show some flaky memory. Burn it and boot from the CD. Let it run for a very long time. I am talking 12 to 24 hrs if you can.

You can use the program below to burn the ISO file to the CD.

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Have you checked the event log?
by Steven Haninger / May 18, 2012 9:33 PM PDT

You didn't mention which OS and version but, if Windows, you check event log for errors.

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by moranacus / May 19, 2012 2:16 AM PDT

My computer has Windows 7 and I looked at the event log but I don't see it mention any programs
or anything that might help track down what's causing the problem.

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