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General discussion

e-mailing a web page

Jul 24, 2004 10:40PM PDT

I have Internet Explorer 6.0 on my Windows XP computer. When I have a web page on the screen and I click File/Send/Page by E-Mail (because I want to e-mail the page), nothing happens. I used to get my Eudora on the screen whenever I did this but now I get nothing. Can anyone explain this? Thank you.

Discussion is locked

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Re: e-mailing a web page
Jul 24, 2004 11:31PM PDT

I've seen this functionality break due to many windows updates plus people installing popup blockers, firewalls and more.

Pests such as we read about at http://www.knoppix-std.org/tools.html can also be the issue.

There is no "one thing" here. Did you try Mozilla or Firefox to see if they work?

Bob

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Re: e-mailing a web page
Jul 25, 2004 1:16AM PDT

1. The article [Q248005] provides troubleshooting procedures for and warns that if any Internet service provider (ISP) software has been installed (please access and read Scot's Newsletter, "Repair the 'Branding' Changes ISP Software Wreaks on Your PC"), you may experience any of the following e-mail related symptoms because such software adds an e-mail client key to certain addresses in the system registry that does not contain any values. When using these options, Outlook Express checks these keys but does not find information about an e-mail program to start.

a. The Page by E-mail and Link by E-mail commands under the Send command on the File menu in Microsoft Internet Explorer may not work.

b. The Read Mail, New Message, Send a Link, and Send Page commands under the Mail button in Internet Explorer may not work.

c. When you try to use any of the preceding commands, your pointer may become an hourglass (indicating your computer is busy), but nothing may happen and you may not receive an error message.

2. Supplemental reading for WinXP: "Link Sent by E-mail Is Incomplete in Subject Line and Does Not Appear in Message Body {Q327010)."