Spyware, Viruses, & Security forum

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E-mail Sending Out Spam

by Shaftell / April 17, 2010 5:49 AM PDT

Hello everyone.

I realized today that my Hotmail e-mail address just sent a spam e-mail to every one on my contact list. I'm currently doing a scan using Malwarebytes, and I have Kaspersky Internet Security. I am pretty sure there is no virus on my computer. I changed the password to my hotmail account, I don't know if that does anything. Any suggestions for fixing the problem? Thanks

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Re: Email Sending Out Spam
by Carol~ Moderator / April 20, 2010 11:14 AM PDT


Sorry for the delayed response. Changing your password, was/is the first recommended course of action. Did you also change your security question? Have you contacted Windows Live Hotmail support? Read through the below, and see if the information provided, answers any further questions you may have.

Microsoft Certified Solutions
Hotmail Solutions
Hotmail Safety and Security Blog

Best of luck..

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How to Contact Windows Live Hotmail Support..
by Carol~ Moderator / April 20, 2010 11:21 AM PDT
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by Shaftell / April 20, 2010 12:02 PM PDT

Thank you for answering. I changed my password and security question and the spamming has stopped for the time being. Thanks again for responding Happy

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