Sometimes when I try to forward e-mail to myself, it finally does get there, but it takes it an hour or more to arrive. Other times it never does arrive.
Operating system: OS Sierra
The e-mail address with the problems is the one provided to us by our ISP, which is a small local Internet DSL service provider using AT&T's lines. It's called Great Lakes Internet Service (glis.cc).
Sometimes I forward e-mail from the glis e-mail address to my yahoo e-mail address. Often, there are no problems, and I receive the forwarded e-mail just fine. At other times, the forwarded e-mail does not arrive at all. The e-mail is not going in spam folders because I checked. The problem seems to happen in spurts, and they seem to resolve themselves. I never get the e-mails that I tried to send, but I receive new e-mail from the glis address.
My yahoo e-mail is not the only one that is affected by these problematic spurts. I tried e-mailing a gmail account during a bad time, and it did not receive the e-mail either. It also happens when e-mailing other people. They tell me they never received an e-mail that I sent them.
There is no way of telling on my end that an e-mail doesn't go through. From all appearances, the e-mail was sent. Mail tells me that it sent the e-mail. The normal sound occurs when a message is sent out. I check my sent folder, and the e-mail is in my sent folder. However, sometimes the recipient just doesn't receive it.
We have been having these sorts of issues since the end of July of this year. Our ISP moved to a different location in town, and I think they might have changed the way they did things. We have also been having intermittent Internet issues since that time.
The ISP did have some problems on their end that they fixed, and that made things a little better. We also changed our modem and router, but what we got may not be that good quality. We have to reset our modem and router at least once a week due to horrible connection speeds. When we reset them, it seems to fix things a bit, but there are sometimes still problems with speed.
Our ISP thought that our Internet problems may be with our phone lines. AT&T came out and did something, (I'm not sure what, as they never told us). That may or may not be true, as they told us it was our lines before they told us that they had problems on their end.
I have no idea if the Internet problems have anything to do with our e-mail problems or not.
We mentioned the e-mail problem to our ISP, and the technician told us that he didn't really know anything about that. He said that sometimes e-mails just get lost. He did indicate that some of their other customers had e-mail problems as well, so they were recommending that people use some other mail service.
I'd like to have an idea of what is going on, though. Is it the ISP? Is it our phone lines? Is it our router or modem? Is it something that just happens to everyone?
Anyone have ideas? Thanks.