E Machines - Not finding the hard drive

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Question

E Machines - Not finding the hard drive

by Rjaeger Jun 14, 2011 1:11AM PDT

I repair computers for senior citizens - no charge - but I get a lot of home-made sweets!
Once in a while someone donates a unit - I get it running and pass it on to someone in need.
I have an E Machines T3882, running XP. I got it thru a 3rd party so I cannot contact the orginal owner. I was told the unit had a "virus". Rather then check for myself (an error) I turned it on, loaded Malwarebytes from CD and ran a full scan. Somewhere during the process, it hung up and I found the hour glass and nothing happening. I powered down and rebooted - it never booted up again. I get the big "E" logo - and several minutes later a message saying no hard drive was found.
Any ideas?
HkBob

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E Machines - Not finding the hard drive

by Rjaeger Jun 14, 2011 3:35AM PDT

I re-seated all the power connections and the ribbon connections. I wondered whether running the Malwarebytes triggered something. As I mentioned I know none of the history - only that the previous owner replaced it due to a "virus". I have heard a lot about E Machines power supplies being suspect - but would the logo screen come on if the power supply was bad?
HkBob

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HDDs do fail.

by r. proffitt Forum moderator Jun 14, 2011 5:24AM PDT

And on the rare occasion I've had IDE ports fail. So I swap the cable then HDD and hope it's never the IDE port.
Bob

Back to Windows Legacy OS forum

r. proffitt · Answer 1 · Jun 14, 2011 1:14AM PDT

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Answer

Did you try the usual?

by r. proffitt Forum moderator Jun 14, 2011 1:14AM PDT

New cable or drive?

E Machines - Not finding the hard drive

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