Computer Help forum

General discussion

DVDRW drive does not recognize ANY discs

by laladeda84 / January 16, 2008 1:53 PM PST

OS: Windows XP
I just bought and installed a new Sony DVDRW drive (DRU-830A). Whenever I put in a disc, it is not recognized. I try right clicking on the drive in my computer and clicking open, it says please insert a disc. It does light up and make noise. IMGburn and DVDFab both recognize discs in it even when my computer says it is not there. So, I cannot watch DVDs, listen to a CD, or install any programs from a disc. I've tried uninstalling and reinstalling and updating the firmware. None of it made any difference. Someone please help.

Discussion is locked
You are posting a reply to: DVDRW drive does not recognize ANY discs
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: DVDRW drive does not recognize ANY discs
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
live disc
by welrdelr / January 16, 2008 2:28 PM PST

If you have two disc drives: burn a knoppix CD and boot from it in one drive and test the DVD drive with media.

If you have one disc drive: Make a bootable USB key and boot from it, mount the writer by inserting media then playing.

Collapse -
And Did You Uninstall/Reinstall Burning Software?
by Grif Thomas Forum moderator / January 18, 2008 11:53 AM PST
Popular Forums
icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

The Samsung RF23M8090SG

One of the best French door fridges we've tested

A good-looking fridge with useful features like an auto-filling water pitcher and a temperature-adjustable "FlexZone" drawer. It was a near-flawless performer in our cooling tests.