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DVD writer NEC 3550A doesnt read DVDs!

by sorush1360 / September 7, 2006 5:39 AM PDT

hi. i perchased NEC 3550A dvd witer few days ago and my problem began! the drive doesnt recognize 90% of dvds. it is ok with cd and audio ones. when i insert a dvd my power dvd.6 says "there is no disk in the drive!"( or sth like that!) when i go to the drive it seems like a blank dvd.i updated the firmware, motherboard bios, VGA adaptor. i have changed my IDE cabel and now it is 80 pin. there is no difference between primary slave, sec. master or sec. slave. i have tried all ! my OS is now XP SP2. the DMA is also active and the hardware acceleration is on. finally i tried the damn dvd drive on another PC and it worked very good !! even very scratchy and damaged dvd, played without problem. plz help me! can it be an incompatibility issue?? if so, what can i do?I have nothing more to do !!!

ps: the mother board is soltek sl-85dr3-c . cpu 2.4 intel full, if it is the matter of concern.

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Since it worked in another machine...
by R. Proffitt Forum moderator / September 7, 2006 5:50 AM PDT

One may suspect the power to the drive is either noisy or out of spec. If you can find a friend with an oscilloscope have them look at the power going to the drive.

Bob

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voltage check
by sorush1360 / September 7, 2006 6:04 AM PDT

thanks. but 3 dvd played with no problem. is it possible voltage issue now?

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Didn't note a voltage issue.
by R. Proffitt Forum moderator / September 7, 2006 6:08 AM PDT
In reply to: voltage check

I would be looking for noise on the supply line. Hence the oscilloscope and not a voltmeter.

Bob

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try uninstall/reinstall
by linkit / September 7, 2006 5:53 AM PDT

Uninstall PowerDVD 6.
Restart computer.
Reinstall PowerDVD 6.

Results?

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thanks
by sorush1360 / September 7, 2006 6:01 AM PDT

results? nothing!! no change!!

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error codes?
by linkit / September 7, 2006 6:28 AM PDT
In reply to: thanks

In Device Manager, are there any error codes listed in the Properties for that drive, or does it say "This device is working properly?"

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device manager
by sorush1360 / September 7, 2006 7:03 AM PDT
In reply to: error codes?

the device is working properly. no error

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