Please report that to the Forum Feedback if you don't read this Forum Tip with every post. It reads "Tip: If you are asking for help to troubleshoot a computer-related problem, please be sure to include all the necessary information (ie: operating system, model number, hardware, software, etc) that will help others identify your problem for a speedy resolution."

Your post has no detail, so about all one can write is to try another machine that runs XP.