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DVD-RW not read by Mac

by padyboy / October 22, 2011 10:31 AM PDT

I have a Mac laptop recently sent on a trial basis by my brother in Tennessee. I am a PC type of guy and am unfamiliar with this os.

I have found that it encounters difficulties with DVD-RW disks. First it refused to play TVS files; I assumed this was because of the file format. Now, it will not play files from the same tv series, recorded on the same disk on which files from the same series played successfully in the past.

I used the same burning software in both cases. In the latter case, the MacBook froze completely and would not respond to any keyboard commands (is there a cntrl+alt+delete for Mack?). there was a small circle rotating but otherwise the screen was blank. Eventually I simply closed the cover with power light still on and gave up.

Any ideas as to what was going on?

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Command + Option + Esc
by mrmacfixit Forum moderator / October 23, 2011 12:36 AM PDT
In reply to: DVD-RW not read by Mac

functions similar to Ctrl + Alt + Del.
It will bring up a "Force Quit" dialog box showing the applications currently running and which one is stuck.
The Finder will always be in there but you do not, normally, tell the Finder to quite. If you have to, then a restart would be in order following that.
You did not mention what model of Mac laptop you were using or what version of OS X it was running. All useful information.
You also did not mention the burning software used to produce the disks.

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mac problem
by padyboy / October 23, 2011 11:45 PM PDT
In reply to: Command + Option + Esc

Thank you for the info.

My brother intends to use this computer when he visits at Xmas. His instructions were "Don't Mess With It!!!". Consequently, I am reluctant to do anything other than power on and insert/remove a dvd disk. Also, I do not have the user's manual.

I will forward the information you mentioned shortly.

Thanx again for the instructions


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there is no user manual
by mrmacfixit Forum moderator / October 24, 2011 4:53 AM PDT
In reply to: mac problem

and you can get all the machine information by going to the Apple menu (top left of screen) and choosing About this Mac.
The window that opens will show the version of OS X you are running and the "more info' button will display all sorts of information about the computer.

Software burning software of choice for the Mac is Toast.


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by padyboy / October 24, 2011 10:44 AM PDT

Dear Mr. Mac,

I am burning to Win 7. Can I download a free version of Toast software for my PC?

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When I make recorded media for my Apple friends I...
by R. Proffitt Forum moderator / October 24, 2011 10:47 AM PDT
In reply to: Toast
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See Bob's reply but the answer to your question
by mrmacfixit Forum moderator / October 24, 2011 10:05 PM PDT
In reply to: Toast

about Toast is No.

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info on mac
by padyboy / October 25, 2011 6:40 AM PDT

I have found the following info:
-Mac OS X v 10.6.4
-Macbook 2.1
-2GHz Dual Core processor
-Software was Sothink movie DVD Maker 3.7, Build 341. Free software download; same as used before for dvrl that worked.

Have allowed battery to drain completely thus shutting unit off. Connected to ac power, allowed to charge fully, powered on. Attempted to eject disk-same result as before.


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You have a disk ejection problem?
by mrmacfixit Forum moderator / October 25, 2011 10:11 PM PDT
In reply to: info on mac

this was not mentioned before.

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disk ejection
by padyboy / October 26, 2011 2:11 AM PDT

By restarting and repeatedly pushing the 'eject' button, the disk appeared this time. Before when this was attempted, system locked up when same attempt to eject was attempted.

Problem still exists as to why this this Mac will not play DVD-RLs.

I will attempt to access the manual online, provided I can wade through the Apple commercial adverts.

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(NT) What is this "RL"?
by R. Proffitt Forum moderator / October 26, 2011 2:34 AM PDT
In reply to: disk ejection
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by padyboy / November 18, 2011 8:25 AM PST
In reply to: disk ejection

This MacIntosh computer cannot handle DVD-RWs created on Windows 7.
I have given up, and must invest in a few dozen DVD-Rs, to be chucked after viewing.

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by padyboy / November 21, 2011 10:44 PM PST
In reply to: solution

I was remiss in failing to thank all those who responded to my difficulty. Perhaps this iMac needs service.

Or perhaps it is the "ghost in the machine" with no solution. I had such a problem recently with a Lacie backup drive; Lacie insisted it was compatible with Win 7, while MS website claimed it was incompatible. Lacie refused to discuss MS claim. I gave up on the "ghost" eventually.

Again, extreme thanx to all who participated.

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(NT) Good of you to come back, thanks
by mrmacfixit Forum moderator / November 22, 2011 10:26 PM PST
In reply to: grats
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