We have a few hundred zombie drives (kept for parts) that only work with DVD or CD content. Its a common failure but good for us that owners insist we try firmware, drivers, reload the OS as we make the most money when they insist.
Windows XP Service Pack 2/Samsung TSSTcorp CD/DVDW TS-H552U.
Not sure if this is the right area to post this, but... Recently my DVD-RW drive has been unable to recognize CDs. It plays audio CDs just fine, but if I put in a CD based game or CD-R, the drive acts as if there's no CD in there and doesn't recognize it at all. I get the "please insert a disk into drive d" message. I can hear my DVD-RW drive do the usual spinning when I close the disk tray, but then it quits and nothing else happens. It writes/reads DVDs with no problems, it's just the CDs that do this.
I've updated my DVD-RW drive firmware to the latest version, plus I've tried deleting the upper and lower filters to no avail. Thanks for taking the time to help me out.