Turns out that it was used to install malware or worse so it had to die.
If the drive has issues ejecting, it may have failed. I suggest getting the under 20 dollar USB DVDRW from Walmart rather than repair.
Every time I put a dvd/cd into the d: drive nothing happens. I have tried numerous times. Even have trouble getting it out. Autoplay does not work either. What can I do? I have a Dell Inspiron One 2330. Thank you for any help.