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General discussion

DVD+RW causes computer to crash - any ideas?

Feb 7, 2009 9:07PM PST

A new DVD+RW causes my computer to crash when I try to erase previous information and the computer continues to crash as long as the disc is left in the Writer. I am using XP Professional with Athlon 3800 and Asus A8N-SLI motherboard. The DVD Writer is a new LG GH22NS30. It was replaced because I had earlier problems with my 2 year old Samsung Writer, which often showed under 'Properties' for a disc under 'My Computer' that the disc had '0 bytes used' but also '0 bytes Free Space. I have just burnt a small Word document (only 20kb) onto another DVD-RW but under 'Properties' the used space is shown as 1,245,184 bytes. I've downloaded CDBurnerXP but the computer continues to crash if I try to erase the first DVD+RW mentioned.

Discussion is locked

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I can cause this to happen.
Feb 7, 2009 9:54PM PST

But I digress. Did you update the motherboard driver package yet?

(It's at your motherboard maker's web page.)
Bob

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You didn't say if this is an IDE or a Sata DVD drive
Feb 8, 2009 11:14AM PST

I am not familiar with your M/B. Since you also had trouble with the previous drive, I would doublecheck everything. I have found drives not connected corectly to IDE cables and some people don't know about using the preferred 80 conductor ribbon cable for the later CD/DVD and even hard drives, instead of the older 40 conducter ones. Then there is the master/slave/cable select jumper block settings on IDE drives. (This is the same system used for years on hard drives also.) Then there is downloading the latest drivers like others are saying. Its easy to get involved thinking its software when it can be a very simple thing that got overlooked. (I know from experience.) If you don't get it fixed, try to give more hardware specifics, like is this drive on the same cable as the hard drive or another drive etc. It all can matter and it always helps to use the old process of elimination with PCs like everything else.

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Which SATA controller is the drive on?
Feb 8, 2009 9:14PM PST