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DVD+R DL problem

I have WinXp and a DVD burner on the Dell Laptop which I use as a desktop computer. When I have tried to back up My Documents on a DVD+R DL it won't accept that disk. Is there some trick to using a double layer DVD that I don't know about?

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1. XP doesn't know about DVD recorders.

In reply to: DVD+R DL problem

2. You may only have a single layer recorder.
3. Your recording software may not support DL recording.

So far there are areas you need to address. This is far from automatic and nothing in XP supports this. Find out more about your machine and software.
Bob

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Assuming the DVD burner came with the laptop

In reply to: DVD+R DL problem

There should be DVD software on your laptop. Call up the software for DVD burning before asking the burner to preform a burn, otherwise XP can only do CD burning natively. Like Bob says, XP does not do DVD burning by itself.
AND: Need more info on what you have hardware wise.

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Assuming ther DVD burner came with the laptop

In reply to: Assuming the DVD burner came with the laptop

Thanks everybody. I have figured out that the burner on the Dell laptop which is WinXP and used as a desktop is only a single layer burner. However the Lenovo little Laptop which has Vista and has to use an external DVD drive accepts the DL disk. But I am not sure that Sonic software accepts it. It made three disks to backup the whole computer but I am dubious about them. Will try some other software. What I used was Lenovo's(IBM) backup program which is easy to use.

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