General discussion

DVD player won't work

Running HP Pavilion dv7-1245dx, windows vista.
Tried to play a store bought dvd and nothing happened, I can hear the player turning. Tried it in window media player and HP Media Smart DVD player. Also when I tried to do a dvd back-up for my files I kept getting "Can Not Format Disk". Is there any way I can do some kind of system check on the dvd player? Thanks for any input.

Discussion is locked

Follow
Reply to: DVD player won't work
PLEASE NOTE: Do not post advertisements, offensive materials, profanity, or personal attacks. Please remember to be considerate of other members. If you are new to the CNET Forums, please read our CNET Forums FAQ. All submitted content is subject to our Terms of Use.
Reporting: DVD player won't work
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Comments
- Collapse -
The check I use.

I have a few bootable CDs like "Linux" with Damn Small Linux being a fast download if you don't have such handy worth mentioning. If I can't boot a bootable CD (I test this by booting on other machines) then I try the usual CD lens cleaner and then I change out the drive. There are folk that want the drive repaired but today this is not done. You change the drive.

I didn't write about changing the bios boot order. You can do that research.
Bob

- Collapse -
Thanks

Got it working, I didn't think about the lens cleaner, I didn't have any so I opened the door and sprayed with canned air. Put in audio cd and it worked then tried a DVD movie and it worked. Tomorrow I will try to back up my files on DVD, hope that works. Thanks for your input.

CNET Forums

Forum Info