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General discussion

DVD only recognised as CD - ROM

Sep 19, 2004 7:10AM PDT

i have a DVD drive that is now only recognised as a CD-ROM when i select "My Computer" in Windows XP.It is recognised by Neros disc info tool as a DVD - it says it can play DVD- etc and if i uninstall then reinstall i get a message saying DVD-ROM found.So why isnt it recognised as a DVD, it will play CDs no problem.I have reset the CMOS , uninstalled then reinstalled the secondary IDE in Device Manager but to no avail,any advice how i can get this drive to play DVDs again?

Discussion is locked

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Re: DVD only recognised as CD - ROM
Sep 19, 2004 7:17AM PDT

This is OK if the item works, but it doesn't... THERE IS NO HARDWARE ISSUE HERE.

What I usually have to do is to install the motherboard driver package... but you post didn't supply make or models numbers for the forum to work with.

Try that.

" if i uninstall then reinstall " WHAT?

Bob

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Re: DVD only recognised as CD - ROM
Sep 19, 2004 7:24AM PDT

OK , the motherboard is a pcchips m830lr.I have been to the website for drivers but could only see audio ,LAN and AGP drivers.

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It's a SIS chipset.
Sep 19, 2004 7:32AM PDT
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Re: It's a SIS chipset.
Sep 19, 2004 8:27AM PDT

This is getting very strange ..... the DVD drive will now play DVD movies , but will not read DVD-R discs that have been burned on a friends machine ( these DVD-R discs do play on other PCs ok though),Nero info tool says it should play them.Now when the DVD and my Samsung SW-252 CD-RW are both connected the Samsung will not work - there is an exclamation mark in Device Manager and it does not show in "My Computer".When it is connected on its own it is fine , but when both are connected the CD wont work.Why wont both work when both connected?

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You didn't tell about IDE cable type and jumpers.
Sep 19, 2004 8:34AM PDT

One must follow the IDE "rules". If not, IDE devices do not work together.

As to the DVD-R, not all drives read/play recorded media. Reasons abound, but the most usual is... the drive is getting old or had dust on the laser lens.

Bob

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Re: You didn't tell about IDE cable type and jumpers.
Sep 19, 2004 8:42AM PDT

The DVD is set to master and the CD is slave ( i have also tried the other way round) , the IDE cable came with the DVD and was fine before.Oddly when the CD was master and the DVD was slave the CD showed as a "Local Disc" in "My Computer" and with a big red question mark on it

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My magic combo.
Sep 19, 2004 9:07AM PDT

I found that when such don't play together, one of the drives has failed or just is incompatible with the other drive. But a magic procedure I use is:

1. Set drives to Cable Select.
2. Use a shiny new 80 conductor cable.
3. Update each CDRW and DVD drive FIRMWARE per the maker's instructions.

For me, this works well.

Bob