Could it be that the software is looking for a CD - and does the burning suite have DVD support? Some of the older programs do not, and would therefore reject a DVD. If you've used this program before to burn DVDs, then this probably doesn't pertain.
You noted one manfuacturer of discs - do other brands work, or is it limited to this one particular brand?
Does the drive read other DVDs, such as movies?
Tech support may be able to assist with the update for the drive, and can be reached at 800-SAMSUNG.
ive had my current samsung dvd writer drive (SH-S182M) for a couple of years now and have never had any problems with it up until now.
ive been tryin to burn an iso to dvds but the problem seems to be that the dvd drive wont read my blank TDK dvds. when i insert the dvd one of two things happen.
1 - it takes several minutes to access the dvd and when it does it changes from DVD RAM drive to CD drive. the iso im tryin to burn is over 3gb so i get an error message sayin cd it to small to burn iso.
2 - it simply wont even read the dvd.
ive updated to firmware version SB05. the latest firmware version SB06 wont install for some reason.
can anyone help me with this? apart from this issue the dvd drive is fine which makes it all the more strange.