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dvd drive won't read discs

by tydydgrll / December 16, 2007 1:07 PM PST

I have a problem with my dvd drive not reading any of the discs I put in it. It runs and spins but nothing comes up on the screen. I go to my computer and it shows the drive is there but when I try to right click on it to open the disc it won't let me. I am also not able to save cd's to my computer anymore either. I have been combing the forums looking for a solution to this problem. I have seen a couple of things about removing upper and lower filters in the regedit to solve a problem like this but, i'm not sure exactly what that will do and am a bit afraid to try it. Can someone explain what upper and lower filters are, where they come from and why removing them may help? Also when I followed one of the tutorials on this and looked for the filters I saw lower filters but not upper ones is this unusual? Any insight would be appreciated. I'm very close to just boxing the computer up and sending it back to hp. Thanks for any help.

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dead drive?
by mementh / December 16, 2007 2:08 PM PST

sounds like the CD/DVD drive might have died.. i would see if you have another computer to test it in.. or just replace it
*not tracked*

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dead drive
by tydydgrll / December 16, 2007 2:23 PM PST
In reply to: dead drive?

If that's the case that would be pretty sad we just bought this computer 6 months ago.

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Put in a store bought music cd in there.
by ahtoi / December 16, 2007 3:09 PM PST

Can you see the contents? If no..then you have a dead drive.

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real player comes up
by tydydgrll / December 17, 2007 1:39 AM PST

and I can see the contents of the cd in there but it will no longer let me save the tracks like I used to.

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If i'm goiing to remove filters
by tydydgrll / December 17, 2007 1:49 AM PST
In reply to: real player comes up

how do I back up the registry first?

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This may mean that the cd drive is ok.
by ahtoi / December 17, 2007 4:31 AM PST
In reply to: real player comes up

To save audio track/s you need a RIPPING program (what do you have?).

Why are you asking about FILTERS (and what filter are we talking about)?

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