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DVD drive doesn't recognize blank DVD disc

by meljack45 / February 25, 2010 1:16 AM PST

I have a Dell Dimension 4700 w/XP. I bought some Memorex DVD-RW discs to make DVDs, but when I put a blank DVD in the drive the system/computer doesn't even recognize that it's there.

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Two things
by Jimmy Greystone / February 25, 2010 1:42 AM PST

Two things

1: Optical drives, and especially burners, fail pretty often

2: For a while Dell would ship systems with DVD+R only drives. So, if you have DVD-R (note the - instead of +) media, it won't work in a +R only drive.

First thing I'd do is check whether you have a +R only drive, and if it's a +/-R drive, then it's probably failing and needs to be replaced.

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DVD Drive doesn't recognize blank DVD
by meljack45 / February 25, 2010 2:58 AM PST
In reply to: Two things

OK, thanks. The thing plays DVDs ok. I've looked everywhere I can think of but can't find if as you recommended "first thing I'd do is check whether you have a +R only drive, and if it's a +/-R drive..." I had an Imation DVD+RW laying around so I stuck that in the drive and it was recognized (the ones not recognized is Memorex) though I'm not sure how the manufacturer of the disc should make any diff.

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I have this same problem
by catkenobi-208815654951464 / April 16, 2010 3:44 AM PDT

I just did what you said and checked the writing on my disc. it is a DVD-R. Now what am I supposed to do with 50 of these?


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by Kees Bakker / April 16, 2010 4:48 AM PDT

If you're sure that your drive only recognizes +, and not - than you can't use -. That's simple.

Then your choices are:
- sell them
- give them away
- destroy them
- buy another burner that can use them


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What ever you do, don't put them in DVD+R only drives.
by R. Proffitt Forum moderator / April 16, 2010 4:57 AM PDT

Early models would fry the laser if the wrong media was inserted. It was not funny that you would warn folk about that but they would try and fry drives anyway.

Almost like putting diesel fuel in your average US Ford truck.

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You keep them for your next burner...
by ahtoi / April 16, 2010 5:12 AM PDT

that can burn everything...or give it to your friend (they might be able to use them).

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Not recognizing blank media
by Joemelch / November 15, 2012 1:23 AM PST

Running Windows 7 Pro. This problem did NOT occur before I installed these MS updates (KB2729452) (K82760413) (K82737019)(K82729449) (K82719033) (KB890830) (K82687311) (KB2596660) (KB2596848) (K82687307)(K82727528) (K82761451)(K82761226) (K82687404) yesterday. Two things happened. 1) I get the error "Windows can't read the disc in drive X:" on all my DVD/CD drives in Windows Explorer. 2) The autoplay window that used to come up asking what I want to do (burn audio cd, copy files to disc, etc.) no longer comes up. I can copy files to the disc using Roxio and I can create an audio cd using roxio..

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That's right.
by R. Proffitt Forum moderator / November 15, 2012 1:41 AM PST

Autoplay is now disabled. You'll have to research how to turn it on (I won't tell how because it's off due to security risks) or learn how to start your burning app.

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I cured my problem
by Joemelch / November 15, 2012 1:47 AM PST

The autoplay part clued me in. I went to windows help and typed in autoplay. Went to change autoplay settings and changed the blank cd and dvd settingd from grayed out to ask me every time. and the options came back and when I click on the drive with the blank cd/dvd in windows explorer it asks if I want to use the drive as a cd/dvd drive or like a usb flash drive. One of the fixes above changed the defaults.

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