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DVD Drive detected but can't play CDs/DVDs in Windows 7 64-b

by Questi4110 / December 12, 2009 1:25 AM PST

I recently upgraded to Windows 7 64 bit and used my DVD drive to upgrade.

My drive was found by windows and was displayed under device manager but I never checked to see if it actually worked in windows. I then installed the program SPTD 1.60 (SCSI-Pass-Through-Direct 1.60) and after that, my drive showed up with an exclamation mark in windows. This program is required for virtual cd-devices (daemon tools).

So I uninstalled the drive and restarted and it found it again and installed proper drivers. BIOS also shows the drive as well.

However, I am unable to play, view, or burn any files when a CD or DVD is in the drive and can't figure out what the problem is. Whenever I put a disk in, it just spins and can never be read. Whenever I try to burn, Nero just stalls while "checking disk."

Windows shows the drive listed as the following: _NEC DVD_RW ND-3540A SCSI CdRom Device.

The drive is a NEC ND-3540A dvd burner so the listed is correct.

I have also tried the trick to make digitally unsigned drivers alright in windows and also taken off windows burning feature but nothing seems to help.

I uninstalled the SPTD program with no luck.

System Info
Motherboard = GA-P55-UD3R (updated to most recent bios, F4)

What is the problem and how do I fix it?


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. This program is required for virtual cd-devices (daemon to
by R. Proffitt Forum moderator / December 12, 2009 2:09 AM PST

". This program is required for virtual cd-devices (daemon tools)."

I've lost track of how many times daemon tools created issues. But it is gone.

Try OTHER cd/dvd recording software like CDBURNERXP (I use it on 7), IMGBURN and DVD FLICK. For DVD and CD playback try VLC PLAYER.

-> I learned my lesson on prior OS upgrades. Ready?
1. Clean install if possible.
2. If upgrading, uninstall EVERYTHING you can. Including firewalls, anti-spy, anti-virus, anti-anything along with anything else I can uninstall that I can install later.

I missed what version NERO you had but uninstall that again and try the ones I use today.

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I'll try it out
by Questi4110 / December 12, 2009 2:44 PM PST

Ill try uninstalling Daemon and seeing what happens. Thanks for the advice.

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(NT) Got the latest CD drive firmware ?
by VAPCMD / December 12, 2009 2:17 AM PST
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by Questi4110 / December 12, 2009 2:43 PM PST

Yes, the drive fw is the latest one and was the latest even before this happened. Any other ideas?


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Got it to work but now it is really slow
by Questi4110 / December 20, 2009 7:11 AM PST
In reply to: Yup

Ok I tested it out in another computer and it was working fine. When I put it back in the Windows 7 computer, it now detects DVDs fine. The only problem is that it takes 3-4 minutes to detect the files on the drive and play them. It runs extremely slow...anyone have a resolution to that?


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