Windows Vista forum

General discussion

DVD/CD ROM does not read discs

by jwabbott76 / March 12, 2009 11:36 PM PDT

I have a compaq SR2150NX using Vista. I've been trying for about a year to search for a "fix" for my CD/DVD Rom. I've even tried to use an external DVD/CD drive connected via USB to see if that would work. I have uninstalled and reinstalled drivers, but can't seem to get my issue resolved. I can see both the external and internal drives in "My Computer" but when I put a disc in I can hear it spin but the computer and the drives do not communicate.

My assumption at this point is that there is a major issue with the computer. Can anyone confirm this for me or advise if they know of a fix? I appreciate the assistance!

Discussion is locked
You are posting a reply to: DVD/CD ROM does not read discs
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: DVD/CD ROM does not read discs
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
possible solution..
by T2181 / March 13, 2009 1:32 AM PDT

Try going to Start-Programs-Accesories-System Tools-System Information-Tools- Direct X Diagnostic Tool and try looking for your CD Drive and check on it's Status to find out how your computer recognizes thats its running. If its good your problem might be in the lens of the driver(most likely if its old). Goodluck!

Collapse -
Try deleting upper and lower filters...
by John.Wilkinson / March 13, 2009 1:38 AM PDT

The problem description is slightly different, but the issue is usually the same, so click here and follow the instructions from Microsoft to delete the upper and lower filters from your system registry and then reboot.

Hope this helps,

Collapse -
Vista reading Drives
by etheltech / March 15, 2009 6:04 AM PDT

I've had a similar problem with my laptop's CD/DVD drive. Sometimes it reads them, and sometimes it does not. This is what I've found:

Every 4-5 disks, the operating system (vista) stops recognizing my drive. To fix this, I go to Device Manager-> Action and scan for hardware updates. It might take a few minutes for this option to show up. Make sure you close and restart any applications you're running (i.e. WMP, etc).

The scan *should* work and find the drive. It's not a fix to the problem, but it's a way to get around it without restarting, etc. Note that I installed a new disk drive all together and still had the same problems. I've also updated drivers with no change.

Popular Forums
Computer Help 51,912 discussions
Computer Newbies 10,498 discussions
Laptops 20,411 discussions
Security 30,882 discussions
TVs & Home Theaters 21,253 discussions
Windows 10 1,672 discussions
Phones 16,494 discussions
Windows 7 7,855 discussions
Networking & Wireless 15,504 discussions


Samsung Galaxy S8's major makeover

This year's flagship phone gets a sexy new design and Bixby, a house-made digital assistant.