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dvd/cd drive does not recognize any disks

by michaelcornelia / August 13, 2006 10:18 PM PDT

i have a sony vgn-fs740/w notebook running on windows xp home edition. my dvd drive does not recognize any disks. it tries to read any type of disk for around a min. and then stops witout any messages. i've tried all kinds of disks, cleaning the lens, uninstalling the drive, updates, system restore and total system recovery but it still will not load any disks including cds. when i go to my computer and click on the drive with a disk in, it appears empty. im in the army in iraq and this is my only form of relaxation so i dont want to have to mail it to sony

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Last test. Boot a CD
by R. Proffitt Forum moderator / August 14, 2006 12:30 AM PDT

Find a KNOPPIX or other bootable CD. Test it on some other machine, set yours to boot from CD and if no-boot you'll want a new drive.


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windows xp does not recognize any cd's placed in either drv.
by J D Evans / August 19, 2006 4:38 AM PDT

Have a lite-onit cd\rw\dvd-rom drive model SOHC- 5236K and a H L Data storage Cd Rom drive model GCR-8481B. I have changed the ribbon, unplugged the power, did a system restore and ran the troubleshooter, Troubleshooter message is driver missing or corrupt code 39.

How can I fix this problem??

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by udayan71 / August 19, 2006 4:45 AM PDT

If you are missing a driver, the Optical Drive will show up in the Device Manager with a yellow question mark.

If you see that, then it should be plain sailing from there - get the necessary driver from the manufacturer and install it. Should fix any read issues.


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Just to clarify, there are no CD/DVD drivers. These are...
by R. Proffitt Forum moderator / August 19, 2006 4:47 AM PDT
In reply to: driver...

Supplied with the OS. Said missing driver would be the motherboard or ide drivers and not then CD or DVD drive.


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by udayan71 / August 19, 2006 5:48 AM PDT

I just checked my Device Manager and it was there:


Oh well.

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(NT) (NT) Look at the supplier of said driver...
by R. Proffitt Forum moderator / August 19, 2006 5:52 AM PDT
In reply to: Really?
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(NT) (NT) Everybody: Bob was right, I'm wrong lol.
by udayan71 / August 19, 2006 7:22 AM PDT
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