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General discussion

DVD Burning restarts

by tawneej / August 22, 2006 6:38 AM PDT

whenever i try to burn a DVD, it always restarts my computer. no error code, no blue screen of death, just a restart. my main question is if there is a program that will tell me what may be the culprit, or if i need to start from scratch, rebuilding piece by piece until i get a problem? my only thought is that maybe i need more ram? i know for sure its not a heat issue, and i know the burner works fine, and i know its not copyright issues because there home movies.
any help would be greatly appreciated, Thanx for your time.

JT


System:
Win XP Pro SP2
512 ram
200gig hd 70+ gig free
Athlon xp 2700+
3 system fans
dvd-rw
cd-rw
Geforce2 mmx 16bit

anything else needed please let me know!

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Sounds Like...
by Grif Thomas Forum moderator / August 22, 2006 6:43 AM PDT
In reply to: DVD Burning restarts

... a power supply issue... Hopefully you've got one that's 450 or more watts?

Hope this helps.

Grif

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oops...
by tawneej / August 22, 2006 7:16 AM PDT
In reply to: Sounds Like...

yeah 500 watter, sry i forgot that.

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(NT) (NT) Try it with the cover off.
by R. Proffitt Forum moderator / August 22, 2006 7:17 AM PDT
In reply to: oops...
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Tried that actually...
by tawneej / August 22, 2006 12:41 PM PDT

Have the cover off with a box fan blowing into the side of the case.
Thanx for the help so far though Grif anf Proffit!! much appreciated

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See if a clue is in the EVENT VIEWER.
by R. Proffitt Forum moderator / August 22, 2006 1:05 PM PDT
In reply to: Tried that actually...

Clues are needed. So look there.

Bob

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You Might Even Consider...
by Grif Thomas Forum moderator / August 23, 2006 12:58 AM PDT
In reply to: Tried that actually...

..swapping in a known "good" DVD burner.. The current one may have an issue that only shows up when burning commences..a short somewhere? Maybe something else?

I assume you've tried uninstalling, then reinstalling the burning software plus any updates that might be available for the software?

Hope this helps.

Grif

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well. . .
by tawneej / August 23, 2006 7:10 AM PDT

first to Proffit, this is what event viewer had to say :
Event Type: Information
Event Source: Save Dump
Event Category: None
Event ID: 1001
Date: 8/22/2006
Time: 4:27:04 PM
User: N/A
Computer: ITS-ALIVE
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000009c (0x00000000, 0x8054d370, 0xc4104000, 0x00000136). A dump was saved in: C:\WINDOWS\Minidump\Mini082206-03.dmp.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


And last but not least for Grif,
Have swapped with my friends that works like a champ in his PC, have all updates and have reinstalled all applications and drivers and such. thats always my first step.

Thanx for the help fellas!!

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2 ideas.
by R. Proffitt Forum moderator / August 23, 2006 7:18 AM PDT
In reply to: well. . .

1. Set the machine to halt rather than reboot, turn off automatically restart in "start-up and recovery" control panel.

2. I wonder if the machine is overclocked. The message is noted in a few articles and overclocking was a cause.

Bob

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ok...
by tawneej / August 24, 2006 6:56 AM PDT
In reply to: 2 ideas.

Automatic retsart was already unchecked, I keep it that way.

2, I built this PC myself and unless you can over clock by accident then it isn't, cuz i wouldn't try something like that, processors are expensive enough!

Thanx for the ideas!!

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Check The Memory
by bigdog427 / August 25, 2006 10:26 AM PDT
In reply to: ok...

Hello, Check the memory. I have seen several PC's that will spontaneously reboot while decoding & burning DVD's. Every time this has been traced to either a heat, power supply or a memory issue. Check the heatsink/fans, then run MEMTEST: http://www.memtest86.com & MEMTEST+: http://www.memtest.org Run them for several hours, preferably overnight. If the fans & memory are OK, try a power supply. Run these & let us know what happens. Good Luck

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