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DVD Burning/Reading Problem

by Daviddude / March 3, 2006 10:14 AM PST

Hi everyone, I have a Windows XP home SP2 computer that has a Sony DVD RW DW-D22A that supposedly supports both -R and +R. Well I bought a stack of 100 Blank DVD-R and less than 1/2 way through the stack they turned into lousy DVD's. Both for DVD movies and data storage they wouldn't work. I would get this CRC check sum error message. I contacted the manufacturer and sent in a few samples and they replaced them - sent me two stacks of 50 - nice company. Well I just burned a data disc and my computer doesn't recognize anything being on the disc - I even get the "You have inserted a blank cd/dvd window" thing on my screen. I then tried to burn a dvd movie using a different program and that program doesn't even recognize a disc being in the drive (yes I did put in a fresh dvd before I started the program).
Does anyone have any ideas as to why this is happening or what I can do to fix it?

Thanks in advance for your help.

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The lack of detail and of supplied diagnostics...
by R. Proffitt Forum moderator / March 3, 2006 11:32 AM PST

Makes this one a wild guess. The one thing I know is to swap out the drive quickly since tech time is far too expensive to futz with a possibly failing drive. Remember that I have no qualms about this since we have spare drives and the swap takes about 1 minute. Whereas trying to tell if the drive is good would take far too long.

Swap the drive first. If that's not an option, try cd/dvd lens cleaner, other software, a firmware update and recording at 1/2 the rated media speed.


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More Info - Here is some
by Daviddude / March 4, 2006 1:03 AM PST

Key Features
Burner Type DVD RW Dual Layer
Storage Type Disk Drive
Read Speed 48x (CD), 16x (DVD)
Write Speed 48x (CD), 8x (DVD-R), 16x (DVD+R), 2.4x (DVD+R DL)
ReWrite Speed 4x (DVD-RW), 4x (DVD+RW), 24x (CD-RW)
Enclosure Type Internal
Platform PC
Technical Features
Interface IDE / EIDE
Supported CD Formats CD-Extra ? CD-I ? CD-ROM Mode 1 ? CD-ROM XA ? Multi-Session ? Photo-CD ? Video-CD ? CD Audio ? Karaoke-CD ? CD Plus ? CD-R ? CD-RW
Access Time CD 110 ms
Supported DVD Formats DVD-ROM ? Multi-border ? Multi-Session
Recording DVD Modes Multi-Session ? Multi-border Recording
Access Time DVD 105 ms
Supported Media Writing Standards CD-R ? CD-RW ? DVD-R ? DVD+R ? DVD+RW ? DVD+R DL (Double Layer) ? DVD-RW
Buffer Size 2 MB
Tray Qty. 1
Other Features
Features Buffer Underrun Proof
Mounting Horizontal ? Vertical
System Requirements
Operating System Microsoft Windows 2000 ? Microsoft Windows 98 ? Microsoft Windows Millennium Edition ? Microsoft Windows XP
Weight 3.2 lb.

Can you tell me how I would do diagnostics on this drive? Thanks

I did the lense cleaner, burned a data dvd at 1/2 speed and now I am copying the burned data back to my hard drive to see that it works.

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by R. Proffitt Forum moderator / March 4, 2006 1:14 AM PST

"Can you tell me how I would do diagnostics on this drive?"

Simple. You try to record on it and if it works, it's good. If not, it's bad.

The makers of these things are not publishing diagnostics. NEW dual layer 16X DVD recorders are selling for under 50 (actually 40...) and this wipes out any hope that people will pay for a diagnostics program.

Hope this helps.

-> To see if the OS is the issue, we boot up our Linux machine and use K3b. Since all that is on the web and I don't duplicate web content, I'll stop here.


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ok, well...
by Daviddude / March 4, 2006 1:53 AM PST
In reply to: diagnostics

I burned a disc, and then copied it back to the hard drive, then added more data to the disc and no copying that back to the hard drive as I type this and Walla! looks like it works now. I still haven't checked the movie burning program yet. But I cut the burn speed in 1/2 and used the dvd lens cleaner disc like you suggested.

Thanks Bob!!

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1/2 speed. It's what I do.
by R. Proffitt Forum moderator / March 4, 2006 2:00 AM PST
In reply to: ok, well...

I rarely have any CD/DVD issues. But then again I always select 1/2 the rated media speed. Yes, it's boring and slower but the problems I have are few.

If the lens cleaner and speed cut seems to be working, I'd keep doing that for awhile...


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