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Hi All:

I've contacted HP Tech Support with a burner problem ...

They told me to determine if the deviice is listed in Device Manager - it is ...

They told me to 'decrease the writer's burner speed' ... however, they didn't tell me how to do so ...

Suggestions ?? ...


Garland, TX

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I can't help either. Here's why.


Such speed is usually adjusted in the application that I use to record with. Since no application is noted, I'm stumped.


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In reply to: I can't help either. Here's why.

I'm using the HP installed RecordNow burner software ... each time I select BURN from the RecordNow window, my burner drive comes back with the message to 'Put in a blank DVD disk' ...

Of course, I already have done so but do it again and again and, etc. ... I've tried several blank disks, from different makers of same, all new and right out of the package and all produce the same results ...

Since I cna't get past that point, I have no way of reducing the burner speed via the RecordNow program ...

HP told me it can be done through the Device Manager but I see no way of so doing ...



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Remember we are talking about record speed, not something



Near some options in an upper right window, there are number of copies required and the record speed. I don't see an online manual to the RecordNow software so I'll have to use just words.

If you want help with your DVD drive then I wish you had asked that instead. My answer is to swap out the drive and retest. It's the cheap exit we use in the shop since the drives are in the 30 to 50 buck range and have such a short lifespan. Anything over 1 year is suspect.

"HP told me it can be done through the Device Manager but I see no way of so doing ..."

Bad advice. Toss it and move on.


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In reply to: Remember we are talking about record speed, not something

I guess I have two issues here ...

Is the DVD burner even working ? ~ how to adjust the burner speed ? ...

I'm guessing the answer to the first question is NO - the burner drive apparently is not working ... it will not burn and will not play ...

Each time I put a disk in it, either blank or formatted, I get the message to 'put a blank disk in Drive E' ... guess that means it's not working ...

As the drive is not working, than the burn speed question becomes moot ...

S'pose I'll have to take it to the computer hospital at CompUSA and swap out the drive ...

If anyone has further suggestions, I'd sure like to read them ...

Thanks again,


PS BTW and FYI, the unit is an HP a1030n ...

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That's a bad sign.

In reply to: DVD BURNER SPEED and MORE ...

If the drive won't read some commercial media (silver disks with good content) then I toss in the CD/DVD lens cleaner just to be sure.

THIS IS NEW INFORMATION. In the future put this in your top post to avoid multiple replies with varied responses.

Also, I'd dive into the registry and remove the upper and lower filters. Which? This article ->

Sorry, no I do not have an article specific to your issue. I use this article to show the steps and places of what I remove, not that it's title applies to your issue.

Armed with your new input I suggest.

1. CD/DVD lens cleaner.
Forget any naysayer that writes it's bad for the drive. The drive is dead. We can use any tool now.
2. Upper and lower filters in the registy.
3. Swap the drive.

Swapping the drive is all of one jumper and a philips screwdriver. Only a little harder than light bulb changes and easier than my car's headlamp change. Still have a bandaid from that one.


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Info from google about RecordNow

In reply to: DVD BURNER SPEED and MORE ...
Also, have you used it at all? If it is a desktop PC and there are gray cables, you might want to check back for the Jumper. IE have CD\DVD-ROM as the master and my Burner is the slave. And, if it dead, the light will lite up, when the burner is dead. I have a new one but I may have gotten in cheaper for it was from Gateway. It is a Memorex 16X CD\DVD+\-RW and more. Came with PowerDVD. July 3, 06 Total Cost was $53.77
About the same info as Bob's as a replacement. Darrell
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Couple of LINKS

In reply to: I can't help either. Here's why.

VLC Media Player 0.8.6a
VLC (initially VideoLAN Client) is a highly portable multimedia player for various audio and video formats (MPEG-1, MPEG-2, MPEG-4, DivX, mp3, ogg...) as well as DVDs, VCDs, and various streaming protocols. It can also be used as a server to stream in unicast or multicast in IPv4 or IPv6 on a high-bandwidth network.
This one is free from: If you find an older version of NERO 6 Ultra it would also do the same, but you have to pay for it. Darrell L.

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Or even better

In reply to: Couple of LINKS

You can get VLC Player 0.8.7 direct from the VLC website.

No having to wait for download sites to update their collections to the latest version.

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