Ziggy1988,
Sorry to hear that you're having trouble.
Here's a link to the firmware and the instructions. (please follow the instructions carefully!)
Keep me posted on how this goes.
I'm sorry for your unfortunate plight with service, however, they are following the correct protocol regarding serial numbers. You should never receive a Samsung product WITHOUT a serial number.
In the meantime, let's get you up and running. ![]()
http://www.samsung.com/us/support/download/supportDown.do?group=audiovideo&type=dvdplayers&subtype=hidefconversion&model_nm=DVD-1080P8&language=&cate_type=all&dType=D&mType=FM&vType=L&prd_ia_cd=03010200&disp_nm=DVD-1080P8
--HDTech
I recently bought a rerurbed unit of above and wanted to upgrade to the newest firmware (I should had returned it but unfortunately was late as I did not discover the intermitant disconect of dvd player from hdmi until i started using it a month later). I have burned 26 CD and 8 DVD and have not been able to get the dvd player to recognised the media I put into the player. I have tried various settings.....and have read everything I have searched on the net.....and still come up empty. I could not even request a CD from samsung as the serial number is blank out. Any help would be much appreciated. Thank

Chowhound
Comic Vine
GameFAQs
GameSpot
Giant Bomb
TechRepublic