Sounds like a trip to the shop.
I have had my hp dv6000 laptop for about 5 months and its been great so far, but for about 2 weeks now ive been having networking problems. often the wireless will not work after a shut down or a restart, and now it has progressed so that the wired networking is not functioning correctly. i have tried rolling back and reinstalling drivers as well as searching for new ones. i go to the "Device Manager" to try and enable to wireless card but it is not even visible, as if the computer is unaware that i have a network card. i was able to live with the wireless not working sometimes, but now that i cant get to the internet at all on the machine, it gets harder to fix the problem.
Received an email not too long after posting telling me that my computer was in the serial number range of the computers which have been effected. I downloaded and installed the New BIOS that they suggested would help, which did nothing. i spoke with a customer service rep and they are sending me a box to put my computer in and send to them. once they get it, they said a 4-6 day turn around back to me.
the email page said that the network card not responding was one of the most reported issues.
My daughters computer was having screen problems. Sent to them. It was back in very good time. Bios didn't do anything for my sons, neither. It works great except, when you create a new restricted account or open the guest account, It will not connect. He hasn't said anything, so I just going to sit and wait. We all have serpeate Laptops so there isn't an issue here.
about how long was your total turn around time? I am currently in school and not having a computer really cuts into my schoolwork, especially with the winter break projects. the statement that i received today said that the box will arrive tomorrow and there will be one day shipping each way. there was, however, no official statement on the repair time. any ideas?
Help, my PC with Windows 10 won't shut down properly
Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?