Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

Question

Duel Displays not working

Sep 13, 2017 5:22AM PDT

I've had this problem for almost a year and I want to pull my hair out. At work I have a laptop on a docking station and 2 monitors. When I boot up in the morning only one monitor display comes on (VGA connection), and it is not my main monitor (DVI connection). In order to get both monitors to work I have to undock my laptop, open it and let the display come on, close it and let it go to sleep, re-dock it and then boot it up again. After that, my main monitor will display along with my second monitor. Does anybody know what the problem is or how to fix it?

Thank you!

Discussion is locked

- Collapse -
Answer
Re: dual display
Sep 13, 2017 5:28AM PDT

Why not ask your IT support guy or department? If none, complain to your manager and let him take care of your IT problem.

- Collapse -
Answer
This is the sourt of problem we had with docks years ago.
Sep 13, 2017 7:23AM PDT

Thankfully it got better. It was always something to do with drivers (sorry no, I can't be more specific, that's for the maker or IT to sort) and later as the docks aged we started seeing other weird issues. This was 5 years out so my view was to watch for that and not get sucked into a money pit. That is, at 5+ years you don't let IT loose on it as they tend to work long hours on a lost cause. Some are better at this and will swap out the dock or machine since time is money.