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Question

Dual Monitor Not Working

Mar 15, 2017 10:08AM PDT

I have a dual monitor set up at work. One monitor is hooked up to the computer using and AV to AV cord and the other one is AV to DisplayPort. This set up had been working great for me. Yesterday I took a sick day and came back to find the monitor hooked up to the DisplayPort was not longer working. My coworker informed me that while I was gone a lady who works here (who is completely computer illiterate) set up shop at my desk using my computer. I've tried looking at my settings, but my computer will no longer detect any monitors plugged into the DisplayPort. Any ideas on how to get my second screen back?

Discussion is locked

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Clarification Request
Did you look into the Monitor Settings area?
Mar 15, 2017 11:16AM PDT

Check cable connections too. Also be sure the monitor is actually turned on.

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Check
Mar 15, 2017 1:30PM PDT

The monitor is on. The green light goes yellow after being on for a few seconds, so it seems like it is not connected to the computer at all. I made sure the chord was plugged in on both ends i'm wondering if the chord was busted somehow. I checked in my monitor settings and the computer does not detect the other monitor at all.

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Then a test.
Mar 15, 2017 1:33PM PDT

This monitor on another PC.
This PC to another monitor.
This monitor without the second monitor.

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Answer
First call? System Restore to when it worked.
Mar 15, 2017 10:33AM PDT

Next call is the work IT to tell them to fix it.

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System Restore
Mar 15, 2017 1:32PM PDT

Tried to do a system restore, but it's not allowed by the system administrator. I'll call IT if i have to. IT is based out of our main office and my office is located in a different city. It sometimes takes weeks for the IT people to get up here, so it would be nice if I could figure it out on my own.

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Bad news then
Mar 15, 2017 2:38PM PDT

Since you can't SR, and the tests are inconclusive you may have to wait it out.