Windows Legacy OS forum

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DSL problem

by Shepbob / February 13, 2006 6:37 AM PST

Dell system running winxp
I connect using verizon dsl. If I am away from my computer for about an hour and one half I am unable to browse. I get a message that says "This page cannot be displayed. If I turn my modem off for 15 seconds then turn it back on I can surf but if I stop for more than 5 minutes it won't let me surf. Strangely my e-mail continues to work. Just can't browse wit IE. Spent more than an hour with Verizon Tech with no conclusion. Is there a setting in IE that might be causing this?

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Welcome to Verizon!
by klonestar / February 13, 2006 3:18 PM PST
In reply to: DSL problem

I've been using their DSL for over a year now. The issue you mention seems to come and go with me. Somewhere in their "very fine print" they state something to the affect of: Verizon DSL does not allow "always on" like cable does. ie: the browser does tend to go offline rather soon.

I dont have the "after 5 minutes" issue very often but it does happen sometimes. Im online mostly late at night as I work nights and do seem to have much better luck during these late hours as compared to normal daytime hours.

Oddly, I find when im running my weather program in the background (which is set to refresh every minute) I dont get that problem at all.

At other times I find I need to refresh more often to keep my browser connection awake with Verizon DSL. Even if it disconnects all I have to do is refresh and it pops right back on. An annoyance I've learned to become accustomed to. On realy rare occasions I need to reboot both the ADSL modem and the computer to get back online!

Welcome to Verizon!


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isp drops your connection after period of inactivity
by glennlee / February 13, 2006 4:29 PM PST
In reply to: DSL problem

I had the same problem when I had a dialup connection. After about 10 min with no keyboard activity, my isp would dump my connection. I solved the problem then by setting my e-mail program (Outlook Express) to check for new mail every 5 min. That kept the isp happy and my connection intact even when I left the computer for a while. Now have cable, and connection can stay on all day without any keyborad activity.

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by Shepbob / February 13, 2006 9:37 PM PST

Thanks for your replies. I suspected as much but thought there might be a setting somewhere that I missed. I have my OE set to check every 3 minutes but that doesn't help. Likewise if I have some program running in the background I don't loose the connection as much

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