any other isp will be the same. What they should have done is charge you less.
As for performance, it is true that dsl lite do decrease with distance. However the poor performance may not be between your house to the central station but rather their server and beyond. Only they know but since they tell you it's the distance then you have no choice; take it or leave it.
i have been using the windstream DSL tier 1 for several months and even though i'm .4 beyond the 3 mile distance, i am able to use their service, somewhat slower than 1.5... but many times faster than dial up... so i am willing to pay the price...
last week, there were problems here with my connection... after complainging loudly after the 3rd day, they began to take me seriously... and had someone take a look at it...
the guy says that he found my problem and has dropped me back to what is called DSL lite here... he says i shouldn't see much difference in what i had... BUT I DO SEE A DROP OF NEARLY 50% IN MY SPEED!!! and by the way, the switch was done without my agreement...
every time i call them, they simply answer that i'm just too far out...
i'm reading that's not necessarily true... and besides, i know that already and am willing to accept the slower speed...
sooo.... yet again, i called and the tech in India, i think, says they will have me fixed by tuesday... if they don't... is there any other method of pursuing this or should i just give up and go somewhere else?

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